Contact Us

Get In Touch

Have questions about our courses? Ask us anything!

  • 84 Matlock St, Mount Hawthorn, Western Australia 6016

  • +61 8 6112 2977

    Frequently Asked Questions

    The Baby Play Academy is an online membership designed exclusively to guide parents in supporting the development of their baby from birth to 2 years.

    There is a super library of play ideas, using items you would normally have around the house. We also provide toys & book suggestions that support development.

    We love our Q&A forum where you can ask your burning questions of our team and connect with other parents & caregivers.

    No.

    Most of our play ideas come from using everyday items & recycling. However, if we do use a specific toy and you do not have it at home, let us know and we will think of an alternative for you.

    Definitely.

    The play ideas can be adapted as your baby gets older and more clever! We are also constantly adding content. Soon we hope to have over 300 play ideas.

    You sure could.

    However, that's only 1 hour of your week.

    The Baby Play Academy not only provides you with play ideas, but motor milestones, speech milestones, when to check-in, strategies to support and troubleshoot, masterclasses and the ability to ask questions when it suits you.

    Absolutely not.

    We would always recommend to see your local Paediatric Physio or OT so that your baby can be assessed and managed appropriately.

    The Baby Play Academy is a complementary program.

    It sure is.

    The Baby Play Academy has been designed to complement your baby's therapy program.

    Just get in touch with us to let us know that you are working with someone and what your goals are. That way we can really pinpoint the right direction for you.

    Western Kids Health is located in Perth, Western Australia.

    If you are in WA we'd love to see you! If you're not not in WA, we can offer Telehealth consultations.

    Please check out our T&C's for a full and clear description of refunds and course transfers

    https://academy.westernkidshealth.com/terms-and-conditions/

    Our Baby Play Academy is designed to grow as your bub does!
     
    Depending on the bundle you've purchased, your course content will expire after the following periods.
     
    Bundle One — 1 course — 6 months from date of purchase
    Bundle Two — 2 courses — 12 months from date of purchase
    Bundle Three — All courses — 18 months from date of purchase

    Credit card or Debit card payments are available.

    Payment is in Australian dollars. Which means our families in the UK and US are in luck as the Aussie dollar is weak in comparison!

    Your email provider does their best to keep unwanted spam out, but sometimes they catch good email by mistake.

    We ask that you please add us to your trusted list of senders, contacts or address book. This is known as "whitelisting".

    If you have purchased one or more of our courses and cannot see an email from us in your inbox, please check your spam folder. If you find us in there, open the email and mark it as "Not Spam".

    To ensure that you continue getting all the Baby Play Academy content and promotions, please add these addresses to your contacts:

    [email protected]
    [email protected]